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SHIPPING AND DELIVERY POLICY

Date: 14-12-24

At Pro Gaming PC, we aim to provide reliable and timely shipping services. Please read our Shipping and Delivery Policy carefully to understand our processes and expectations.

1. SHIPPING LOCATIONS

  • We currently ship to locations within India.
  • If you are located outside our delivery zones, please contact us at hogalallabusiness@gmail.com to discuss alternative arrangements.

2. SHIPPING CHARGES

  • Shipping charges are calculated based on the product weight, size, and delivery location.
  • You will see the final shipping cost during checkout.

3. SHIPPING TIMEFRAMES

  • Orders are typically processed and shipped within 2-3 business days after payment confirmation.
  • Standard delivery times are as follows:
    • Metro Cities: 3-5 business days
    • Non-Metro Cities or Remote Areas: 5-10 business days
  • Please note: Delivery times may vary due to external factors such as weather, holidays, or courier service delays.

4. ORDER TRACKING

  • Once your order is shipped, we will send you a tracking ID via email or SMS.
  • Use the tracking link to monitor your shipment status.

5. DELIVERY POLICY

  • Deliveries are made to the address provided during checkout.
  • Ensure that the provided address is accurate and reachable.
  • If the delivery fails due to incorrect address or unavailability of the recipient, additional charges may apply for redelivery.

6. SHIPPING RESTRICTIONS

  • We do not ship to PO boxes.
  • Hazardous, fragile, or oversized items may have additional restrictions or charges.

7. DAMAGED OR LOST ITEMS

  • In case of a damaged package, notify the courier at the time of delivery and contact us immediately at hogalallabusiness@gmail.com.
  • If an order is lost in transit, we will investigate and offer a replacement or refund as appropriate.

8. CONTACT US

For any questions about shipping or delivery, please get in touch with us: